Datenschutzerklärung

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restriction of Processing.”

Analytics Tools and Third-Party Tools

When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about your options for objecting in this privacy policy.

2. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g. communication by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Hotel Fontana Bad Kissingen
Fontana GmbH
Marbachweg 2
97688 Bad Kissingen

Phone: +49 971 80490
Email: info@hotelfontana.de


The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke consent you have already given at any time. An informal notification by email to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Article 21 GDPR)

If data processing is carried out on the basis of Article 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is carried out can be found in this privacy policy.

If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data are processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for such advertising purposes; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection pursuant to Article 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either to yourself or to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of the data processing, as well as, if applicable, a right to correction, blocking, or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the legal notice. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request restriction of the processing of your personal data.

  • If the processing of your personal data was / is unlawful, you may request restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you require them for the assertion, exercise, or defense of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.

  • If you have lodged an objection pursuant to Article 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If the processing of your personal data has been restricted, such data may—apart from being stored—only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

3. Data Collection on Our Website

Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our services more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping cart functionality) are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.

Server Log Files

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.

The collection of this data is carried out on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; for this purpose, the server log files must be collected.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered into the contact form is therefore carried out exclusively on the basis of your consent (Article 6(1)(a) GDPR). You may revoke this consent at any time. An informal notification by email to us is sufficient. The legality of the data processing carried out prior to the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions—especially retention periods—remain unaffected.

Inquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.

4. Social Media

Facebook Plugins (Like & Share Button)

Plugins of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” (“Gefällt mir”) button on our website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account.

We point out that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how Facebook uses it. Further information can be found in Facebook’s privacy policy at: https://www.facebook.com/privacy/explanation

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.

The use of Facebook plugins is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in achieving the widest possible visibility on social media.

5. Plugins and Tools

Google Maps

This website uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the United States and stored there. The provider of this website has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offerings and to make the locations specified on the website easy to find. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

More information on how Google handles user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether data entered on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website.

For the analysis, reCAPTCHA evaluates various types of information (e.g. IP address, duration of the website visit, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that such an analysis is taking place.

Data processing is carried out on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated monitoring and from spam.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://policies.google.com/privacy?hl=de, https://www.google.com/recaptcha/intro/android.html

Online Booking

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Your request
Contact details
Your concerns

By submitting the contact form, you agree that we may collect and use your name, telephone number and e-mail address to process your request. You can revoke this consent at any time without giving reasons by sending us a message. In case of revocation, your data will be deleted immediately. For more information, please see our privacy policy.

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